Terms & Conditions
Our terms and conditions are simple.
- You may exchange or return any item(s) for sizing or quality issues, for up to 30 days from the order date, . You cover postage to us, we cover postage back to you. We do not exchange for color changes.
- If you want to return any item for a refund, there will be a 15% restocking and administrative fee based on the purchase price of the item(s). Crowdfunded items are subject to a 33% materials and administrative fee based on the pledged amount, when the item(s) pledged for has been placed in the manufacturing queue (usually when the campaign has closed and the survey has been answered). Also, refunds for Crowdfunded products are given strictly on our discretion.
- All items returned for exchange or refund must be in resellable condition (ie, no pet smell/dander/hair/fur, no smoke smell, no damage).
- We reserve the right to determine the resellable condition of the returned products.
- We do not provide shipping costs for any returns or exchanges.
- Shipping costs on orders are not refunded with any exchange or return.
The FORTRESS SYSTEM is truly REVOLUTIONARY: For the Self-Reliance Market, Fortress is YOUR lifetime supply of HEAT. It is Heat Storage, on the Go! We like to say “If You’re Alive – You’re Warm…and If You’re Warm – You’re Alive. In addition to being your Heat Storage Solution, Fortress is something you can USE TODAY. FORTRESS solves the problem of Cold.
Monday - Friday ............ 9am to 5pm
Saturday ......................... Closed
Sunday ........................... Keep it Holy
1175 S Blackhawk Blvd
Mt. Pleasant, UT 84647